Police Services Specialist

Police Services Specialist
Auburn, WA
Posted: May 9, 2022
Please note that candidates must be able to pass an extensive Police background investigation, credit history check, polygraph test, and a psychological evaluation. This position requires employees to work a 40-hour workweek, consisting of one of four shifts (days, mids, swings, graves) to support a 24-hour-a-day, seven-day-a-week operation.

The City of Auburn is home to over 80,000 residents and encompasses over 29.8 square miles of land, two rivers, and is part of two counties – King and Pierce.  The City operates as a Strong-Mayor form of Mayor-Council government, with a City Council of seven at-large members.  Auburn is also home to hundreds of businesses – ranging from manufacturing to retail.

The Auburn Police Department is committed to building a positive, proactive partnership with the citizens of Auburn and strives to be a premier law enforcement agency that is trusted, supported, and respected.  The department is comprised of 135 staff to include: Chief of Police, Assistant Chief, (5) Commanders, (13) Sergeants, (95) Officers/Detectives, (16) Non-Commissioned staff, a Crime Analyst, and (3) Administrative Assistants.

All employees of the Auburn Police Department are committed to providing exceptional customer service to the citizens we serve.

The employee performs a variety of semi-routine clerical/technical work in support of the Police Department. Work requires a high degree of confidentiality and interpersonal sensitivity.


Primary Duties

Listed below are some of the job duties and responsibilities.  To see a full list, please click here. 

*Performs office procedures including filing, composing, and keyboarding data entry of police reports, and performing record checks.

*Responds to in-person counter inquiries and answers multiline telephone system; provides general information or refers to appropriate individual; May deal with irate, intoxicated, and/or combative citizens.

*Tallies traffic and criminal citations and records for department use; prepares cases for court docket.

*Maintains communication with officers in the field, providing information and data when requested.

*Operates computer systems for accurate data entry and report processing/retrieval.

*Effectively handles multiple requests, tasks, and/or emergency situations in short time frames and/or simultaneously.

Minimum Qualifications

Graduation from high school, or equivalent; and two years of related work experience. Experience in a law enforcement agency preferred. Additional related education may substitute for up to one year of the required work experience on a month for month basis.

Must be able to pass an extensive police background investigation, including criminal history check, credit history check, polygraph and psychological evaluation.  Must be able to pass the Level 1 State ACCESS course within 6 months of employment.

Must be able to work rotating shifts to support a 24-hour-a-day, seven-day-a-week operation.

All applicants for examination for this class must be citizens of the United States, or lawful permanent residents, and be able to read and write the English language.

To see a list of automatic disqualifiers, click here. (Download PDF reader)

Additional Information


  • Competitive salary with scheduled step increases on an annual basis
  • Excellent medical, dental, and vision plans with employee premiums paid by the City
  • Employer contributions to the State Retirement System pension plans
  • Paid holidays as outlined in the Collective Bargaining Agreement
  • VEBA (tax-free health savings account)
  • Optional Flexible Spending benefit plan
  • Deferred Compensation plan options
  • Employee Wellness Program
  • Employee Assistance Program
  • Education Premium after completion of probation (3% for a BA/BS degree; 1% for an AA/AS degree)
  • And more!

 For more information about what benefits the City provides, please visit: 


Team Auburn values diverse perspectives and life experiences and welcomes applications from people who will help us consistently demonstrate the values of equity, respect, and partnership. The department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. Individuals interested in joining our team must be committed to racial, social, and economic equality for ALL people in our community.

The City of Auburn is an Equal Employment Opportunity (EEO) Employer.  No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.  Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.

To learn more about the Inclusive Auburn initiative, please visit:

The first step in our hiring process for a Police Services Specialist position requires that you apply online on our website.  If you have any questions, please contact the recruiter listed at the end of this job announcement.


The City of Auburn is dedicated to building an inclusive, informed city, with opportunities for all.  In alignment with that goal, the City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including names, addresses, and other similar information.  This eliminates the possibility of unintentional or implicit bias during the initial screening of applications.  For that reason, hiring managers will not be viewing any attachments to your application, including a cover letter or resume, during the initial screening.

Please make sure to submit a complete and updated job application, and thoroughly answer the supplemental questions.   You must meet the minimum qualifications to move forward in the screening process.

Please note that if you are selected to move forward after the Oral Examination, a thorough pre-employment background investigation will be conducted which will include inquiry into past employment, education, criminal background information, finances, and driving record.  Additional background testing will include a polygraph examination, a psychological evaluation, and a pre-employment medical exam including a drug screening.

We primarily communicate via e-mail during the recruitment process.  E-mails from auburnwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner.  As a precaution, you may also want to check your junk e-mail folders.


If you have any questions, please contact Terry Mendoza, HR Analyst/Civil Service Examiner, by email at tmendoza@auburnwa.gov.

Compensation & Benefits

$52,808.16 - $66,525.60 Annually
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